Terms and Conditions bet4 casino — Platform Rules & Policy

By accessing the bet4 casino website, downloading our mobile app, registering an account, or using any part of our services, you hereby acknowledge that you have read, understood, and agree to be fully bound by these Terms and Conditions.

If you do not agree with any part of this document, you are not permitted to use the bet4 casino platform. Continued use of the platform after any amendment to these Terms and Conditions will be deemed as acceptance of those changes.

These Terms and Conditions apply to all sections of the bet4 casino platform, including Live Casino, Sports Betting, Fish Shooting Games, Slots, the VIP Program, and all other features currently or in the future available on our platform.

To register and use bet4 casino services, you must meet all of the following eligibility requirements:

• Be at least 18 years of age or the legal gambling age in your jurisdiction, whichever is higher.
• You are acting in your own personal capacity and not as a representative or agent of any third party.
• The personal information you provide during registration is accurate, complete, and up to date.
• You are not on an active self-exclusion list with any recognized gambling platform.
• Use of the bet4 casino platform is lawful in the jurisdiction where you reside or access the platform.

Each individual is permitted to hold only one (1) active account on the bet4 casino platform. Registering more than one account by the same individual is strictly prohibited and may result in the closure of all related accounts and forfeiture of any existing balance.

As part of the Know Your Customer (KYC) process, we reserve the right to request identity verification at any time. Documents that may be required include:

• Valid Malaysian Identity Card (MyKad) or passport.
• Proof of current residential address (utility bill or bank statement not older than 3 months).
• Bank account details for payment method verification purposes.
• A selfie holding your identification document, if required.

Failure to provide the required documents within the specified timeframe may result in your account being temporarily suspended until verification is complete. Login security is the full responsibility of the account holder — do not share your password with anyone.

Bet4 casino supports a wide range of Malaysian local payment methods including FPX, direct bank transfer, Touch 'n Go eWallet, GrabPay, and Boost. All deposits are processed using 256-bit SSL encryption to ensure the security of your financial data.

Deposit and withdrawal limits are as set in your account settings and may vary depending on the chosen payment method and account verification status. These limits may be updated from time to time.

• Deposits are typically credited to your account within minutes after transaction confirmation.
• Approved withdrawal requests are processed within 5 to 30 minutes for most payment methods.
• Bet4 casino reserves the right to conduct anti-money laundering (AML) checks before processing large withdrawals.
• The withdrawal method must match the original deposit method except in specific circumstances approved by the support team.

All bonuses and promotions offered by bet4 casino are subject to wagering requirements and the specific terms stated for each offer. Please read the terms of each promotion carefully before accepting any bonus.

The general principles that apply to all bet4 casino bonuses are as follows:

• Bonuses cannot be converted directly to cash until wagering requirements are fully met.
• Bonuses may only be used on the game types specified in the relevant promotion terms.
• Each account, phone number, or IP address is only eligible to receive the welcome bonus once.
• Bet4 casino reserves the right to withdraw bonuses or void wins obtained using bonuses if fraud or abuse is detected.
• Bonus expiry dates apply — any bonus not used within the specified period will expire automatically.

All games on the bet4 casino platform are operated according to the specific rules of each game. For digital casino games, the system uses a Random Number Generator (RNG) audited by an independent body to ensure truly random and fair outcomes.

For the Live Casino section, game outcomes are determined by the actions of a physical dealer broadcast in real time. bet4 casino cannot and will not intervene in the outcome of any Live Casino round in progress.

• Confirmed and accepted bets cannot be cancelled by members.
• In the event of a technical disruption during a game round, bet4 casino will use system log records to determine a fair outcome.
• Wins are automatically credited to the account after each round or match ends.
• Any outcome recorded in the bet4 casino system log is final and overrides all other records.

Bet4 casino members are expected to conduct themselves respectfully and responsibly while using our platform. The following activities are strictly prohibited and may result in immediate account closure:

• Use of automation software, bots, or any technology designed to gain an unfair advantage in games.
• Colluding with other players to manipulate the outcome of live table games.
• Exploiting any bugs or technical vulnerabilities on the platform — members are required to report any technical issues to the support team.
• Money laundering or the use of illegally obtained funds for betting activities.
• Threats, insults, or harassment directed at dealers, support agents, or other members.
• Impersonating another party or providing false information to the support team.

Bet4 casino reserves the right to suspend or close any account at any time where there is reasonable cause, including but not limited to violations of these Terms and Conditions, suspicious activity, or at the request of the relevant authorities.

Members also have the right to close their own account at any time through the self-exclusion option in account settings or by contacting our customer support team.

• For member-initiated account closures, valid balances will be refunded upon completion of verification.
• For account closures due to terms violations, bet4 casino reserves the right to withhold balances associated with activities that breach our rules.
• Accounts inactive for 12 consecutive months may be subject to maintenance fees in accordance with the current policy.

Bet4 casino provides this platform on an "as-is" basis. While we strive to ensure continuous availability, we make no absolute guarantee that the platform will be free from interruptions, technical errors, or temporary downtime.

To the extent permitted by law, bet4 casino is not liable for:

• Loss of profits, income, or funds arising from use of the platform.
• Service disruptions caused by factors beyond our control, such as third-party infrastructure failures, internet outages, or natural disasters.
• Actions or omissions by third-party service providers integrated with our platform.
• Any losses arising from unauthorized use of your account by another party due to your failure to protect your login credentials.

Bet4 casino reserves the right to amend, update, or replace any part of these Terms and Conditions at any time. Amendments take effect immediately upon publication on our website. We will endeavour to give members reasonable notice of changes that have a significant impact.

It is your responsibility to review the Terms and Conditions periodically to ensure you remain compliant with the latest version. Continued use of the platform after any amendment constitutes your acceptance of the updated terms.

These Terms and Conditions are governed by and interpreted in accordance with the laws of the jurisdiction in which bet4 casino officially operates. Any dispute arising from or relating to these Terms and Conditions will be resolved through mutually agreed arbitration procedures.

If you have any questions regarding these Terms and Conditions, please contact the bet4 casino customer support team, available to assist you 24 hours a day, 7 days a week.